Effective January 1, 2004; Updated November
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy GoDifferent LLC provides this notice explaining our online information practices at SureCruise and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Information Collection and Use
Registration at our Web site is optional but confers you with benefits such as the ability to log in to our Web site, enter optional periodic contests, join our free optional Web Seminars, and request subscription to our optional free promotional email newsletter. Registration requires your email address, country of residence, postal code, and name. You may request to receive promotional email messages when you register (please refer to the section herein describing promotional email messages).
Requesting a Quote
If you request a price quote for a vacation we will request information about the vacation of interest, your name, email address, country of residence, postal code, phone number, and for each traveler their full name, citizenship and age. We use this information to research the pricing and availability of your requested vacation and sometimes alternative vacations we believe may be of interest to you. The results of our research will be communicated to you by either telephone or email. You may also request to receive promotional email messages when you request a quote (please refer to the section herein describing promotional email messages).
Booking or Working On a Vacation
If you ask us to purchase a vacation for you or service one, in addition to the information required to request a quote, we will require your full address, credit card information and any past passenger numbers. This information is required for us to service your transaction and send confirmations, tickets and other communication related to your trip. If a third party who is not traveling is paying for the booking, and for certain other bookings, the vacation provider and/or we will require a written letter of authorization from the payor as well as a faxed copy of the front and back of the payor's credit card.
If you enroll in our CruiseDividends frequent-cruiser program, we will require your full address and telephone number. This information is required for us to mail you updates and promotional offers for the CruiseDividends program, and for us to send CruiseDividends award merchandise to you.
We conduct contests periodically which qualified contestants may choose to enter. To participate in a contest we require registration (see the Registration section). If you enter a contest we will use your registration information to conduct the contest and to notify you if you win. We will require additional information from contest winners including permission to publicize the winner's identity, which will be disclosed in each contest's terms and conditions which are available to view before you enter the contest.
We store information that we collect through cookies and log files to create a “profile” of your preferences and for fraud prevention, detection, and prosecution. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers, to improve the content of the site for you, and for security purposes. We do not share your profile with third parties unless such sharing is necessary in order to fulfill a specific request you have made of us.
Supplementation of Information
We purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the personally identifiable information they have provided to us.
Other Uses of Information
We use aggregate information from registrations, quote requests and bookings, stripped of any personally-identifiable information, to help ourselves and third-party partners measure the effectiveness of our business.
Communications from Us
Promotional Email Messages
To receive promotional email messages from us you must affirmatively request them, and then subsequently confirm that request by clicking on a unique confirming link that we will send to your email account, which ensures the request was legitimately made by you. Any promotional email we send to you will include a link whereby you can remove yourself immediately from our promotional email list.
Promotional Postal Mail Messages
Based upon the personally identifiable information you provide us, we send promotional literature through the postal mail to you from time to time.
Based upon the personally identifiable information you provide us in quote requests and bookings, we will communicate with you, or with other individuals whom we reach at the contact points (such as phone numbers) that you provide to us, in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, telephone, postal mail, and via express shipment carrier.
Information Sharing and Disclosure
Aggregate Information (Non-Personally Identifiable)
We share aggregated information, stripped of any
personally identifiable information, about our user base with our vacation
provider and vacation consortium partners and advertisers to measure and enhance
our marketing efforts. This information does not identify individual
Personally Identifiable Information
We share personally identifiable information with third parties:
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our reputation or rights or to comply with a judicial proceeding, court order, or legal process served on us. GoDifferent LLC reserves the right to respond factually to any comments made about GoDifferent LLC in any forum accessible to members of the public, while minimizing to the extent practical disclosure of personally identifiable information.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We, and/or a third party contracted by us, use this information in aggregate, stripped of any personally identifying information, to analyze trends, to administer the site, to track users’ movements around the site and to gather information about our user base as a whole.
We do link IP addresses for certain activities on the Web site to personally identifiable information for the protection of our customers, to prevent, detect, and prosecute any actual or attempted abusive, fraudulent or illegal activities.Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We this technology to facilitate your use of our Web site and to help us understand how visitors and customers find our Web site. While registering and logging in to our Web site will require the use of a cookie containing your login name (usually your email address), if you choose to disable cookies in your browser you will still be able to shop for and purchase cruises at our Web site but will not be able to access certain features such as logging in or entering contests.
We use both session ID cookies and persistent cookies. We use session cookies as part of our registration process. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. We set a persistent cookie to store your login username (usually your email address), so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site, and to understand which of our online marketing efforts are successful for us.
This Web site contains links to other sites that are not owned or controlled by GoDifferent LLC. Please be aware that we, GoDifferent LLC, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at:
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send an email to us at:
In the event GoDifferent LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site of any such change in ownership or control of your personal information.Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 18. The only exception to this policy is when name, age, birth date, and citizenship information about individuals under 18 is provided to us by a responsible party over 18 in order to include the individual under 18 on a quote request or a vacation booking.
Should you have other questions or concerns about these privacy policies, please send us an email at:
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